Citizen voice and action

No democratic government can afford not to listen to the voices of its citizens. Why? It is a matter of common sense; involving people in discussions about how to tackle a problem that affects their lives is much more likely to generate successful ways to address the issue. Further, if opportunities are made to formulate…» more

Infomediaries and accountability

The term “infomediaries” – or information intermediaries – is used to refer to actors who “synthesize, translate, simplify and direct information on behalf of others”. There appears to be strong evidence of the link between free media and better governance and government responsiveness on a range of issues (e.g. public spending on education and health). A DFID review on ...» more

Linkages between taxation and stability

Tax reform agendas have traditionally focused on increasing public revenue in an economically efficient manner. However, Prichard (2010) argues that there is a case for linking revenue enhancement more explicitly to broader governance objectives. It should be noted that increased domestic revenue generation will only lead to improved development outcomes if the new revenue is ...» more

Evaluating digital citizen engagement: A practical guide

Digital Engagement Evaluation Team
2016

This guide provides practical steps to assess the extent to which digital tools have contributed to citizen engagement, and to understand the impact that the introduction of technology has had on the engagement processes. The guide draws on examples and lessons from case studies from Brazil, Uganda, Cameroon and Kenya. It can be used at many stages— to inform project design, as ...» more

When does ICT-enabled citizen voice lead to government responsiveness?

Tiago Peixoto and Jonathan Fox
2016

This article reviews evidence on the use of 23 information and communications technology (ICT) platforms to project citizen voice to improve public service delivery. This study begins with a conceptual framework intended to clarify the different links in the causal chain in between ICT-enabled opportunities to express voice (platforms) and institutional responses. In other ...» more

World Development Report 2016: Digital Dividends

World Bank
2016

The digital revolution has brought easier communication and information, greater convenience, free digital products, and new forms of leisure.  However, digital dividends have had much less impact on global productivity, expansion of opportunity and the spread of accountable governance than once expected.  This report argues that improving digital dividends requires digital ...» more

Mobile phone and social media interventions for youth development outcomes

Young people are often ‘first adopters’ of new technologies, particularly broadcast technologies such as mobile phones. The upsurge in ICT usage has had a direct impact on increasing civic engagement among youth, providing new avenues through which they are informed, shape opinions, organise, collaborate and take action. A number of barriers and challenges remain that must ...» more

An evaluation of Hogaan iyo Nabad: A community driven governance programme in Somalia/Somaliland

Jutta Bakonyi, Gidon Cohen, and Pierre-Olivier Bedard
2015

The report presents the results of an evaluation of Hogaan iyo Nabad, a Community Driven Reconstruction (CDR) programme in Somaliland and Somalia.The programme was funded by DFID and implemented by CARE, DRC and IRC, and aimed at strengthening local governance in rural and rather remote districts in Somaliland (Erigabo) and Puntland (Galkayo and Burtinle). To work towards ...» more

Getting good at disruption in an uncertain world

Lila Buckley and Halina Ward
2015

What does ‘disruptive change’ mean to NGO leaders and highly experienced development practitioners in middle- and low- income countries? This working paper summarises insights into how NGOs in the global South are addressing disruption in their external and internal operating environments. Beyond natural disasters, emerging technologies, political shifts and climate change the ...» more

Media, discussion and attitudes in fragile contexts

Chris Snow and Will Taylor
2015

What is the relationship between media programming, political discussion and conflict-related attitudes? This paper tests the hypothesis that balanced and inclusive media-induced discussion can be a positive force in mitigating attitudes associated with conflict. It explores how discussions programmes – where a diverse audience, representing the whole of society, is engaged in ...» more

Do citizens reward good service? Voter responses to basic service provision in southern Africa

Daniel de Kadt and Evan S. Lieberman
2015

This study tests the accountability hypothesis that dramatic improvements in key basic infrastructural service areas – water provision, sewerage, and refuse collection – lead to increased electoral returns to the incumbent. The findings from four Southern African countries reveals a negative relationship between change in service provision and change in incumbent vote share, ...» more

Towards more people-centric peace operations: From ‘extension of state authority’ to ‘strengthening inclusive state-society relations’

Cedric de Coning, John Karlsrud and Paul Troost
2015

Periods of conflict erode trust between national and local authorities and the people they govern, a trust that needs to be re-established. As peace operations are undertaken by inter-governmental bodies that tend to be inherently state-centric, however, peace operations need to go beyond merely supporting the extension of state-authority and strengthen inclusive state-society ...» more

NIMD Country Programme evaluation

Laure-Hélène Piron
2015

The Netherlands Institute for Multiparty Democracy commissioned an institutional evaluation of the period 2011–2014, with a focus on three country programmes (Georgia, Guatemala and Mali). The first objective of the evaluation was to assess the extent to which NIMD achieved results in the period 2011–2014. The second objective was to assess the extent to which the NIMD ...» more

Striking for engagement: State-citizen relations in peacebuilding in Sierra-Leone

International Alert
2015

Despite a clear emphasis on improving state-citizen relations in the Lome Peace Agreement and post-war peace-building agenda, challenges in Sierra Leone's state-citizen relations remain. The report analyses the scope and opportunities for citizens to influence government actions; the extent to which citizens take these opportunities and why; and the outcomes and impacts of such ...» more

Making development work: The quality of government approach

Bo Rothstein & Marcus Tannenberg
2015

This report synthesizes the current knowledge on why some countries have developed into prosperous societies while others have not, and puts forward conclusions for development policy. The report summarises qualitative as well as quantitative studies that have shown that quality of governance (QoG) factors, such as control of corruption, the rule of law, and administrative ...» more

Inclusive institutions

The term ‘inclusive institutions’ does not refer to a clearly defined field of theory or policy within international development, but to a normative sensibility that stands in favour of inclusion as the benchmark against which institutions can be judged and also promoted. Inclusive institutions are usually portrayed as both a means through which inclusive development…» more

Speculating on crisis: the progressive disintegration of the Central African Republic’s political economy

Lotje de Vries & Tim Glawion
2015

What factors shape the Central African Republic's volatile present? This report explores the political and economic foundations that underpin the country’s progressive disintegration. It analyses the interlinking factors that have deepened historic divisions, stimulated armed groups and failed to adequately address the countries' continued instability. It calls for strategic ...» more

Inclusive transitions framework

Seth Kaplan & Mark Freeman
2015

Transitions are the critical moments where fragile states can transform their social and political dynamics by pursuing more inclusive and cohesive practices. This publication argues that an inclusive approach offers the only realistic way to transform the relationships, institutions and dynamics that have troubled these countries. It draws on past experiences of ...» more

Effectiveness of UK civil society sector in building support for international development

A priority for the development community in donor countries is improving understanding of public attitudes towards international development and support for aid. UK civil society organisations (CSOs) have used a variety of strategies to build support for development. Available evidence on their effectiveness suggests some success in short-term popular mobilisation national and ...» more